FAQ

Yes we realise this is a bold claim, however we are confident to make it for the following reasons…

1. We’ve been supporting, educating and coaching Retailers and thier Supplier partners since 2010.
2. We have worked sucessfully with over 500 retail industry businesses. Going forward ALL our program presentation material will be recorded. In time this will develop into Australia’s largest library of retail industry business education resources.
3. Unlike other courses that cover just one area of business, Retail Growth – Fight Back & Win® will be the most complete retail industry education and coaching program in Australia. We have and are developing materials covering virtually every area of business. From marketing to technology, recruitment to cashflow management – you’ll find everything you need, all in one place.
4. In addition we have produced over 650 step-by-step screen capture training videos. These cover the vast majority of web-based applications, social media platforms and productivity tools.
5. To further assist our members we have invested over AUD$100,000 to create over 175 pre-built systems. Our members then take these systems and where relevant, add them to their business or department, saving them significant amounts of time and money.
6. Our membership community is made up of Retailers and their Supplier partners. By learning and engaging together, this community develops much needed breakthrough and collaborative insights and ideas.
7. Exclusive access to our members ONLY website is a massive benefit. Packed with program information, educational resources, templates and short courses. As a member you will also be able to provide access to this information to your team and share your learning to fast track growth and transformation in your business.

Retail Growth Concepts, led by David Ginsberg has been the catalyst for success for hundreds of retail industry businesses over the past 10 years. Spend a moment looking at our sample of success stories and you’ll see a multitude of examples where businesses have created major improvements by applying the insights and knowledge they’ve learnt working with us.

Our Retail Growth – Fight Back & Win® program benefits from and incorporates these experiences together with so much more. If you are ready to transform and grow or struggling with the threat of becoming obselete as a result of rapidly changing consumer behaviour then this program will be right for you.

We are retail industry professionals with decades of experience working within and running medium and large retail businesses. We understand fully the very challenging demands, pressures and schedules that are faced by retail industry executives every single day. Its these demands and pressures that make it so important for these executives to step away and exit the fast lane from time to time. Running from meeting to meeting, dealing with the next crisis, its often impossible to stop and see the wood through the trees. The wood in this case is growth, innovation, transformation and the customers needs and the trees are the many disruptors negatively impacting the industry.

Our Retail Growth – Fight Back & Win® program will provide you with new insights, education and opportunities for growth. Importantly it will do this by working with and adapting to your busy schedule. Using the very latest communication technology, an adaptable program and recordings of every live event, you will always be able to stay up to date.

Typically our members are current or aspiring Department Heads in Merchandise, Buying, Operational (National or State based), Marketing, Inventory retail roles or Key Account Mgrs, National Account Mgrs, Channel Mgrs, Snr Brand Mgr supplier and manufacturer roles. If you would like a second person to attend from your business for a particular event, please contact us for our special discounted rate.

There are several levels of membership, Gold is our entry level and a great place to start. Platinum is our ultimate experience and offers significant extra benefits and value. Elite is our advanced level, available to members entering their second year as a member with us. You can save by paying a one-off annual membership fee, or you can spread your payments across the year by paying monthly.

Contact us for full details +61 419 508 085 or by email at hello[email protected], a member of the Fight Back & Win® team will be in touch to assist you.

Yes we do. You can choose to pay via a monthly instalment.

Yes, we encourage international members to join our program. We offer special packages for new members outside Australia. You can choose to attend the live events, or – since each event is recorded – you can also view them online. And of course you can access all of the webinars and Fight Back & Win® resources via the exclusive members only website. In addition as a member of the Fight Back & Win® program, David Ginsberg will be available to answer questions and discuss your plans via phone, Zoom or email.

We know from experience that members who actively participate in the program, and implement the ideas and strategies they gain, create powerful and sustained improvements in their business and thier personal development. So we know our program works. But at the end of the day, it’s up to you whether you step up and take the actions you learn about to create meaningful change in your business and for yourself. And because making this happen is ultimately in your hands, we do not offer a money back guarantee. However from the moment you join, you do start to reap the rewards.

You’ll be immediately scheduled for a Rapid Start Strategy Session with David Ginsberg who will help you clarify the current challenges you face and the goals you’d like to achieve. During this session he will also help you identify how you can get some quick wins to start creating the business and personal transformations you’re seeking. You also gain immediate access to our growing library of training videos. This means from Day One, you have access to our intellectual property, which you are free to share with other members on your team. There is untold value in this growing library of unique information – and you can begin to apply the insights and tools straight away. And because this is all available to you from the very start, it is not possible for us to offer a money back guarantee.

Before applying to join Retail Growth – Fight Back & Win®, we recommend you seriously consider how committed you are to creating and embracing change in your business and your own personal development. If you’re ready to step up and apply what you’ll learn, we’re confident you’ll fast track your success in a similar way to those who have gone before you.

Our two core membership levels are Gold and Platinum. Whichever membership level you choose, you will recieve amazing value.

Gold is our entry level and a great place to start. It includes various on boarding programs, business and individual diagnostics, courses, masterclasses both in person and virtual, leading retail expert guidance, accountability sessions, laser coaching support, a mentoring program, access to our exclusive members only website with all its great content including our fabulous world class audio and print top 50 business book summaries.

Platinum is our ultimate experience and includes everything Gold members recieve, plus significant extra benefits and value. This includes our informative and unique retail immersion and discovery tours, unlimited personal access to David Ginsberg for mentoring and support, a membership to Bizversity, the Netflix of the business world and our 400 done for you business process systems. You can save by paying a one-off annual membership fee, or you can spread your payments across the year by paying monthly.

Contact us for full details +61 419 508 085 or by email at [email protected], a member of the Fight Back & Win® team will be in touch to assist you.

There are many factors that can shape the impact of the program on your business and yourself. Clearly the largest of these is the commitment of members to learn, understand and apply the many tools, insights and ideas presented during the course of the program.

Based on the experiences of previous and current members you can expect a very significant and positive change to business performance and your own personal development. Importantly and pleasingly, this is sustainable change creating clear competitive benefit.

The Retail Growth – Fight Back & Win® program helps you create a robust and agile platform for ongoing success. By implementing the ideas and insights you learn, you’ll ingrain smart practices and thinking in your business that you will continue to leverage in the years to come.

In short, the sky’s the limit. It’s really up to you how actively you deploy the tools and strategies that are presented to you.

Retail Growth – Fight Back & Win® is a program that definitely lives by the motto, ‘the more you put in, the more you get out’. To get maximum value from the program, you really do need to prioritise it by setting aside time in your diary.

We recommend you dedicate at least two to three hours each week to learning and/or applying the principles you learn.

Perhaps you may wish to watch some videos or listen to an audio from our extensive library of interesting and informative presentations?

You can download it to a mobile phone or tablet so you can conveniently listen while you drive, rest or exercise.

We recognise you’re busy so we want to help you to be as eficient and effective with your time as possible.

At Retail Growth Concepts, we know our success is tied to your success. This means we want you to achieve everything you possibly can. We’re professional, knowledgeable, passionate, involved, friendly and caring – something members regularly compliment us on.

From the very start, we want to get to know you. We want to understand exactly what you want to attain in your business and in your career. We want to know what challenges you face – and more importantly – we want to equip you with tools and ideas so you can leverage as much value as possible from the program.

With some other programs, it’s really difficult to speak with a program leader if you have problems in between events. But at Retail Growth Concepts, we don’t sit in an ivory tower. You are allocated a lead consultant who takes a personal interest in your journey. They will assist with any questions or talk over any concerns you have about your program experience.

We actively encourage you to reach out and get your questions answered so you can power through any obstacles and accomplish all your goals.

Our live Masterclass events are held at Central CBD locations in either Sydney or Melbourne. The venue will depend on availability and group size.

All venues that we use are premier event quality and close to public transport as well as with ample car parking close by. We also ensure a variety of good cafe’s, restaurants and pubs in the vicinity for lunch options and post event catch-ups.

Only members of Retail Growth – Fight Back & Win® can attend the live Masterclass events. Otherwise, we would have hundreds of interested people coming along and we’d lose the personal connection and program momentum.

Typically our members are current or aspiring Department Heads in Merchandise, Buying, Operational (National or State based), Marketing, Inventory retail roles or Key Account Mgrs, National Account Mgrs, Channel Mgrs, Snr Brand Mgr supplier and manufacturer roles.

If you would like a second person to attend from your business for a particular event, please contact us for our special discounted rate.

We know it would be challenging to single-handedly implement all the strategies you’ll learn about. So for this reason, we give you – along with employees on your team – full access to the private my.retailgrowthconcepts.com.au website.

Using this tool you have access to 500+ training videos on a huge variety of important business functions that can be viewed at any time throughout your membership. This allows you to share the knowledge with your team, ingrain smarter practices across the business and get high quality results faster.

If you think about it, your membership in Retail Growth – Fight Back & Win® is equivalent to approximately 15% – 20% of the cost of just one team member. Compare this with the cost of sending individuals off to separate courses on the topics covered by our videos. (The list includes training on Project Mgt, Brand Building, Category Mgt, Market Research, Business Strategy, Motivation and Inspiration in Business, Public Speaking and Time Management – to name just a handful of what’s covered.) We are adding new and relevant video content regularly and the beauty of our Fight Back & Win® membership is that you can revisit the videos as often as needed.

By being at your fingertips, training is accessible, making the ‘doing’ more efficient and consistent. This contrasts very favourably with attending one-off training courses, where the content can be forgotten once the gloss wears off. Please note, these resources are not for family or friends – they’ve been developed exclusively for Retail Growth – Fight Back & Win® members and their employees.

We create our live event calendar well in advance, at least 6 months out or more. Hopefully this gives you enough notice so you don’t miss out. But if you do find you cannot attend, each event is recorded so you can view it from the comfort of your home or workplace. It is available via your exclusive members only website shortly after the event, and you can view or listen to it anytime during your membership.

Yes there are referal benefits. Once you become a Retail Growth – Fight Back & Win® member, we will show you how people you refer also benefit from your introduction. In short, you and the people you introduce each benefit from the introduction. Everyone wins. In addition we also have special discounted membership rates for 2 or more members joining our program. Simply contact David Ginsberg via [email protected] for further information.

We would very much welcome your enquiry. Our Founder and Managing Director, David Ginsberg is happy to take your question. He can be contacted on his mobile +61 419 508 085 or via his email [email protected]

Alternatively send your question to [email protected] and one of our friendly team members will quickly respond.

The reason for this is that it takes 12 months to learn and implement the ideas you’ll learn in your business. Sustainable business and personal transformation takes time, there is no magic wand we can wave. However you’ll find results start coming your way incrementally when you commit a few hours each week to implementing it. Our experience shows that 12 months is a reasonable time frame to achieve many significant wins, and to see a transformation in your business, your personal development (and your life too).

You can stop your membership after 12 months, however most members choose to continue into year 2 and beyond. They do this because they learn and apply so much in that first year, that they really begin to take their business and personal performance to another whole level in year 2. For members in year 2 and beyond, you automatically become an Elite member, giving you access to VIP pricing and other additional and exclusive benefits and content. You’ll learn more closer to the time so you can make the decision whether it’s right for you.

Congratulations! You’re about to begin a journey that will not only transform your business and your personal and career development, but also your life. We look forward to getting to know you personally and shining a light on what’s possible for you to achieve. If you have any questions, or you’d like to know more about the different membership levels, please speak directly with David Ginsberg on +61 419 508 085 or one of our friendly Retail Growth – Fight Back & Win® consultants. You can complete an application online. To access, apply now.